These principles guide how we work with employees, customers, suppliers, competitors and the communities in which we operate.
Our Code of Business Conduct sets out the minimum ethical and compliance standards expected of every employee, regardless of their role or location. It demonstrates to customers, partners and stakeholders that they can trust us to conduct business in a responsible, transparent, and professional manner.
By following our code, we strengthen our culture of accountability, support good corporate governance and ensure that our decisions align with our values and legal obligations. These principles help us build long-term relationships, protect our reputation and maintain sustainable business success.
At the heart of our Code of Business Conduct is a simple principle - we always follow the law. Alongside this commitment, nine core principles guide how we work, make decisions, and interact with others every day. They are:
Keeping everyone healthy and safe
We believe no one should be harmed as a result of any work we do - so everyone stays safe and well.
Supporting employees' rights and diversity
We value, support and protect the rights and dignity of the individual and the diversity of our people - so we are all treated with respect.
Maintaining ethical and honest behaviour
We are always honest, act with integrity and comply with the law - so everyone trusts us.
Staying free from bribery and corruption
We always make sure we are free from bribery and corruption so people know our decisions are made for the right reasons.
Keeping our communications open and responsible
We communicate openly, honestly, clearly and responsibly.
Working within the community
We act responsibly and respectfully towards the communities we work in because we're a part of them.
Protecting our environment
We respect and minimise our impact on the environment so we safeguard the future.
Standing up for what's right
We always speak up when we believe our principles are being undermined.
Delivering great service and high standards
We work to meet our customers' needs and exceed their expectations so they work with us again and again. We ensure we build constructive relationships with our suppliers and they understand our principles and the standards we operate by.